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Frequently Asked Questions

Welcome to our FAQ, we are so happy to have you here and as a client. We have tried to answer the most common questions. If you still have a question, please contact us here.

Orders

Below are some of are common questions about orders

Can I print anything?

Yes! We can print whatever you'd like! We offer both PMS and CMYK printing for your designs, and we can even help you create them. The more information you share with us on the project submission form will help us better understand your project needs.

What is the Minimum Order Quantity (MOQ)?

We do not have an MOQ! However, we typically recommend to start with at least 100-200 pieces per design. As all of our orders are custom orders, we need to produce a large amount of custom vinyl for each order. The more vinyl we produce at once, the cheaper it is for you!

How do I receive a quote?

Click on this link and fill out the form with your project details. One of our sales managers will respond within 24 hours with a quote and additional details.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

What is the lead time for an order?

We strive to deliver exceptional custom pool floats with the utmost care and attention to detail. Please note that our lead time for production is typically between 20 to 30 days from the date of order confirmation. This allows our team to dedicate the necessary time and resources to crafting your inflatables to perfection. We understand the importance of timely delivery and endeavor to meet or exceed our estimated lead times whenever possible. If you have any specific deadlines or urgent requests, please feel free to contact us, and we'll do our best to accommodate your needs.

How long does the shipping take?

Air Freight (Expedited): 5-10 business days

Sea Freight (Economical): 4-8 weeks

Who is responsible for paying the shipping and duties?

Please note that the buyer is responsible for all shipping costs, duties, and taxes associated with the delivery of our custom pool floats. Shipping costs will be calculated at checkout based on the destination and shipping method selected. Additionally, international orders may be subject to import duties and taxes imposed by the destination country's customs authorities. These charges are the responsibility of the buyer and are not included in the product price or shipping cost. We recommend consulting with your local customs office for more information on potential duties and taxes before placing your order. If you have any questions or require assistance regarding shipping or customs-related matters, please don't hesitate to contact our customer service team, and we'll be happy to assist you.

Can I return my order?

We take pride in creating custom pool floats tailored to your unique specifications and preferences. Due to the personalized nature of each order, we regretfully cannot accept returns or exchanges. Our commitment to delivering high-quality products means that each float is meticulously crafted to meet your exact requirements. We encourage you to review your design specifications carefully before placing your order to ensure complete satisfaction. If you have any questions or concerns about your custom pool float, please don't hesitate to contact our team, and we'll be happy to assist you.

Products

Below are some common questions about our products

What shapes and sizes are available for the inflatables?

We can pretty much make anything. Some of the most common shapes for custom pool floats are donuts/ringsfull circlesrectanglesheartschampagne & liquor bottlespills, and inflatable cup holders.

How much does each inflatable cost?

We offer a range of Custom Pool Floats to suit various budgets and preferences. Our costs per unit typically range from $5 to $30, depending on factors such as design complexity, size, materials, and customization options. We understand that every customer has unique requirements and budget considerations, which is why we provide a flexible pricing structure to accommodate a wide range of needs. Whether you're looking for an affordable option or a premium, high-end float, we're committed to delivering exceptional value and quality at every price point. For a personalized quote tailored to your specific project, please contact us to discuss your requirements with our team.

Why should I make custom pool inflatables?

Personalized Brand Representation: Custom pool floats offer a unique opportunity for businesses and individuals to showcase their brand identity or personal style in a fun and memorable way. By customizing floats with logos, colors, and designs that reflect their brand or personality, customers can create a distinct and eye-catching presence at pool parties, events, or promotional activities.

Tailored Design and Functionality: Unlike mass-produced pool floats, custom floats can be tailored to meet specific design preferences and functional requirements. Whether customers are looking for a particular shape, size, or feature, custom floats allow for unlimited creativity and customization options to ensure the perfect fit for their needs.

Enhanced Marketing and Branding: For businesses, custom pool floats offer a powerful marketing tool to increase brand visibility and engagement. By incorporating branded elements into the design, such as logos, slogans, or product images, businesses can effectively promote their brand message and attract attention from potential customers in pool and beach settings.

Unique and Memorable Experiences: Custom pool floats provide an opportunity for customers to create unique and memorable experiences for themselves and their guests. Whether it's a branded float for a corporate event, a personalized float for a special occasion, or a custom-designed float for a themed party, the novelty and customization of these floats add an extra element of fun and excitement to any gathering.

Quality and Durability: With a focus on quality craftsmanship and materials, custom pool floats from your company are built to last. Customers can trust that their investment will result in a durable and long-lasting product that will withstand the demands of regular use and outdoor conditions, providing years of enjoyment and entertainment.

Will sunlight or outdoor elements effect the inflatables?

Each float is engineered to resist fading, cracking, and deterioration caused by prolonged exposure to sunlight and outdoor elements. Our UV-resistant materials provide added protection against harmful UV rays, ensuring that your float maintains its vibrant colors and pristine appearance even after extended use under the sun. Additionally, our floats are designed to be water-resistant and weatherproof, making them suitable for use in various outdoor environments, including pools, lakes, and beaches. With Custom Pool Floats, you can rest assured that your products will provide enjoyment and withstand the outdoor conditions with ease.

Didn’t find your answer?

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